Tracking Activity On Our Website
When you browse royalmedia.com and have not registered for any online service from Royal Media, personally identifiable information—such as your name, address, phone number, and e-mail address—is not collected.
However, we track how our site is used by both visitors and our registered customers. One way we track is by using a small string of text that is sent to your browser known as a “cookie.” Cookies collect information that includes the server your computer is logged onto, your browser type, and whether you responded to a Royal Media banner ad from outside our site or through an e-mail link. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your e-mail address or any other personally identifiable information.
Using cookies enables us to recognize your computer if you or someone else using your computer returns to our site, and to keep track of the pages on our site that you or another user of your computer visit, and whether or not you or another user of your computer respond to certain banner ads or special offers. We use this information to help us present more relevant offers and information.
You can adjust your computer browser settings so that you are informed when a cookie is being placed on your browser. You can also set your browser to decline or accept all cookies. However, if you choose to register for an online service on royalmedia.com, you must accept cookies in order to access Royal Media site pages that enable you to view your confidential account information. These cookies are essential for site administration and security.
Personal Information We Collect On Our Website
Whether or not you are a registered user on our site, if you purchase or apply for Royal Media products or services on royalmedia.com, we may request that you provide your name, address, telephone number, e-mail address, and other personal information in order to provide the product or service to you or to process your application for the product or service. And, if you receive an e-mail offer from Royal Media, we may record whether you “click through” to view or respond to the offer.
How We Use Personal Information
We use information collected on our site to process transactions you conduct on our Web site, and to process requests and deliver the products and services you enroll in or apply for. To do this, it may be necessary to share this information with carefully selected vendors and business partners we work with. We also may use it, together with information we have about you as a Royal Media customer, publicly available information, and preferences you indicate, to customize your online experience and to provide you with more relevant offers and updates.
How We Use Your E-mail Address
Should you provide it to us, we may use your e-mail address to send you the following types of e-mail messages:
- Occasional updates about our products and services, as well as Royal Media marketing offers.
- Regularly scheduled e-mail newsletters related to the Royal Media products or services you are enrolled in.
- Valuable offers from our business partners that we send you on their behalf.
- Service notifications related to your account(s).
- Optional Royal Media e-mail newsletters. We occasionally invite customers to sign up for these newsletters via e-mail or other communications, and we also post sign up forms on the Royal Media site.
- When we send e-mail to you, we may be able to identify information about your e-mail address, such as whether you can view graphic-rich HTML e-mail. If your e-mail address is HTML-enabled, we may choose to send you graphic-rich HTML e-mail messages.
Ads That Link To Our Website
Royal Media hires other companies to place our banner ads on other Web sites and to perform tracking and reporting activities (“third-party advertisement servers”). They do not collect personally identifiable information in doing this work for us, and we do not give any personally identifiable information to them.
Third-party advertisement servers are subject to their own privacy policies. If you would like more information about the privacy policies of these third-party advertisement servers, including information on how to opt out of their tracking methods. We do not knowingly solicit data online from or market online to children under the age of 18.
Royal Media retains all rights and privileges to the content and marks on royalmedia.com.